Security Customer Engineer, Google Cloud
Summary
A pre-sales Customer Engineer role growing Google Cloud's cybersecurity business in Sydney: acting as a trusted technical advisor to C-level security leaders, running product demos, proof-of-concepts and workshops, and clearing technical blockers for customers. Core focus on cloud security (SOC, threat detection, network security, IAM) with scripting in Python, Java or C++.
As a Customer Engineer, you will help grow our cybersecurity business by building and expanding relationships with new and existing customers. You will be a trusted advisor to customers and an advocate for our security solutions. You will provide support to C-level, security leaders, cloud security architects and security analysts, using both technical and business skill sets to lead projects forward. You will accompany customers in discovering the technology/solution and consult around the best way to secure and ensure compliance. You will optimize for results when in production, leading with empathy, while identifying innovative ways to multiply the impact of the team.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
- Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
- Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to complete solutions using best practices on Google Cloud.
- Share security experience to support the technical relationship with customers, including product and solution briefings and proof-of-concept work, partnering with product management to prioritize solutions impacting customer engagement with Google Cloud.
- Support customer-facing presentations and conduct workshops to share the experience and be a subject matter expert on cyber security.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience in a technical sales engineering role in security or cloud native environments.
- Experience in cybersecurity (e.g., network security, Security Operations Center (SoC) platform, threat detection, malware intelligence, cloud security posture management, or identity and access management systems).
Preferred qualifications:
- Certification in the Cloud or Security industry.
- Experience in building and managing AI threat detection and security analytics solutions on Cloud.
- Experience developing programs/scripts in Python, Java, C++.
- Experience in architecture and developing software for scalable, distributed systems.
- Knowledge of public cloud platforms and technical concepts such as Security, Artificial Intelligence (AI), Platform as a Service (PaaS), Software as a Service (SaaS), Infrastructure as a Service (IaaS), and related industry topics.
- Ability to lead architecture discussions and influence key decision makers around deployment topologies, scaling, performance and sizing.