Security Deposit Specialsit

What We Need
Corpay is currently looking to hire a Security Deposit Specialist within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will contribute to the department’s efficiency by maintaining accuracy throughout claim files and working on behalf of the policyholder to resolve disputes and damage claims. You will manage tasks and consistency across all files to ensure a correct financial total at the end of the placement. You will report directly to the Security Deposit Supervisor and regularly collaborate with landlords, furniture companies, and insurance companies.
How We Work
As a Security Deposit Specialist, Corpay will set you up for success by providing:

Assigned workspace in St. Charles, IL office
Company-issued equipment
Formal, hands-on training

Role Responsibilities
The responsibilities of the role will include:

Maintaining a daily tracking log of file assignments using ACT tasks
Recording detailed notes of verbal and written correspondence (documenting names/phone numbers of conversations held) in ACT database
Maintaining electronic and paper files to ensure status accuracy
Collecting security deposits from landlords immediately following move out
Dispersing deposit refunds for property and furniture to insured or insurance companies
Assisting insureds as needed in disputing deductions with the landlord
Auditing files to verify billing and payments were issued correctly
Working to resolve any billing issues and collect back landlord overpayments as need
Issuing billing credits or balance reductions as needed based on adjuster requests
Notifying insureds of charges for damages to rental furniture and assist on disputing charges for insured
Collecting unpaid balances or furniture damages over deposit held from insured as needed
Assisting as necessary with the day to day security deposit process

Qualifications & Skills

High school diploma or equivalent preferred
1-2 years of job-related experience preferred
Computer proficiency in Microsoft Office Excel, Word, and Outlook
ACT database experience a plus
Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, ability to multi task, and be a team player
Attention to detail and accuracy are critical skills for this position
Exhibits strong business acumen and sound judgement
Able to establish and maintain healthy working relationships among team members in the course of work
Ability to assist coworkers with tasks

Benefits & Perks

Medical, Dental & Vision benefits available the 1st month after hire

Automatic enrollment into our 401k plan (subject to eligibility requirements)
Virtual fitness classes offered company-wide
Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
Philanthropic support with both local and national organizations
Fun culture with company-wide contests and prizes

Pay Transparency
The expected salary range for this position is $17.50-$18.50, based on the candidate’s work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.