Security Dispatcher
Summary
Dispatches calls for a resort security team, manages Lost & Found, and coordinates with emergency services using radios, phones, and Microsoft Office programs.
Massanutten Resort
Join us in Security!
Are you passionate about organization, efficiency, and helping people? We’re looking for someone who enjoys meeting and helping people daily. Each day has something different to offer when dispatching for our security team! Help people reclaim their lost items, assist in dispatching our resort officers to solve problems, and so much more as a Security Dispatcher.
The Security Dispatcher requires office/clerical skills, computer literacy, and excellent communication skills. A high school diploma or equivalent is required. Candidates should have strong computer skills and working knowledge of Microsoft programs, including Microsoft Word, Excel, and Outlook. Must be highly organized and able to provide great customer service. Duties include dispatching calls for security, assisting with Lost & Found intake, inventory, and other duties as assigned by management. Must be at least 18 and able to work a flexible schedule.
We look forward to reviewing your application and resume!
Job-Type: Full-Time
Typical Schedule
Days:
-
- Rotating, Monday-Friday and Saturday-Wednesday; every third weekend off
Hours:
-
- Rotating, typically 8am-4pm and 4pm-12am
Compensation:
- Pay: $14.00/Hour
Core Responsibilities
- Perform communications through electronic, written, and verbal applications
- Process and document daily activities to ensure accountability
- Monitor, dispatch, and receive information and distribute calls to security officers, maintenance and housekeeping over a multi-channel radio, phone and other electronic communications
- Contact appropriate agencies needed (law enforcement, fire and emergency services) for emergencies
- Process and document Lost & Found – inquiries, inventory, log, and process found items
- Process Resort UPS shipping – obtain information and process items for shipping
- Exhibit exceptional confidentiality with sensitive information and documentation
- Represent as a Resort Customer Service Ambassador
- Complete special projects and duties assigned by Security Management
- Other duties assigned by management
Applications are accepted until 2:00 PM on Monday, September 28. For more information, contact José Antonio Martínez at 540.289.3143.
What they ask for
Required
- High school diploma or equivalent
- At least 18 years of age
- Strong computer skills including Microsoft Word, Excel, and Outlook
- Excellent communication skills
- Highly organized
- Great customer service skills
- Able to work a flexible/rotating schedule
- Office/clerical skills