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Security Management Innovations

Security Front Desk Officer

Posted Updated
Discussion
Location:
Brickell, Miami, FL
High-Rise Condominium – The Metropolitan

Position Overview:
We are currently seeking a professional and customer service-oriented Concierge Security Officer for a full-time swing shift position at a luxury high-rise condominium in the Brickell area.

This is an excellent opportunity to join a growing organization and build a long-term career. The ideal candidate will be someone who enjoys working with people, takes pride in providing exceptional service, and understands the importance of creating a safe and welcoming environment.

Pay Rate:
  • $17.00 per hour.

Schedule:
  • Full-Time.
  • Swing Shift (afternoon/evening hours; schedule may vary).

Key Responsibilities:
  • Serve as the first point of contact for residents, guests, and vendors.
  • Provide a high level of customer service in a professional and courteous manner.
  • Monitor building access and ensure only authorized individuals enter the property.
  • Manage visitor check-in/check-out procedures.
  • Answer phones, handle inquiries, and assist residents as needed.
  • Maintain a professional lobby presence at all times.
  • Complete incident reports and daily activity logs.
  • Coordinate with property management and staff when necessary.
  • Respond to and report any security or safety concerns.

Qualifications:
  • Strong customer service skills and a positive attitude.
  • Prior experience in:
    • Concierge, front desk, or security roles (preferred).
  • Excellent communication and interpersonal skills.
  • Professional appearance and demeanor.
  • Basic computer skills (emails, logs, visitor systems).
  • Ability to multitask and remain calm under pressure.
  • Active Florida Class D Security License (preferred or required).

What We’re Looking For:
We are looking for someone who:
  • Enjoys interacting with people and making a difference.
  • Is reliable, punctual, and detail-oriented.
  • Can represent the company and property with professionalism.
  • Is interested in growing within the organization.

Why Join Us:
  • Full-time, stable position.
  • Opportunity to work in a luxury Brickell property.
  • Growth potential within the company.
  • Supportive team environment.

How to Apply:
If you have what it takes and are ready to be part of a great organization, please call SMI to schedule an interview:
305-406-2225

We look forward to meeting you and welcoming you to the team!
Apply

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