Security Guard/ Reception (Dispensary)

The position of the Security Guard (unarmed) is to provide and maintain a safe and secure environment at The Sanctuary Dispensaries. Security Guards patrol, perform access control and investigate disturbances on the interior/exterior of the facilities. Security Guards will also assist in monitoring surveillance or alarm systems.

Responsibilities

• Promote a positive work environment that puts the customer or patient experience at the forefront and adheres to the established policies and procedures.

• Maintain complete knowledge of all security operations, policies, and procedures.
• Establish and maintain working relationships and provide assistance as requested to managers, supervisors and employees on an ongoing basis to enhance the security and safety of all employees.
• Communicate and liaise with law enforcement, fire departments and other first responder personnel.
• Remain alert and aware of all situations in the parking lot, the surrounding property and throughout the interior of the building at all times.

• Maintains appropriate grooming and uniform standards.

• Observe and report suspicious activity, identify subjects and provide detailed physical descriptors of any customer who may appear to show signs of suspicious behavior. Ability to provide details of any/all incidents that occur through incident reporting documentation.

• Advise customers and patients on appropriate action regarding safety or security.
• Be the voice of The Sanctuary Dispensaries and professionally represent our core values and morals.
• Keep any relevant logs up to date and compliant with local and state regulations.
• Patrol the facility and perimeter regularly and as required.
• Maintain a high visibility presence and uphold safety standards within the interior and exterior of the facility.
• Monitor the ingress or egress of employees, visitors, vendors, and customers with the ability to detect suspicious, illegal, or unsafe activity, diffuse situation and evict violators.
• Helps support other facility employees by performing other tasks as apparent or as delegated by MOD.
• Inform management of reoccurring issues with customers, equipment, or platform software.
• Always maintain strict confidentiality of customer and staff information.
• Attend mandatory training and staff meetings.
• Other tasks and duties as assigned by management.

Medical insurance options, Vacation time, Sick time
Pay starting at $15 - $17 DOE

• High School Diploma or equivalent
• Minimum of 2 years of security experience
• Must be 21 years of age and comply with all local, state, and company regulations
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances)
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations

• Ability to work independently and on a team, communicating effectively on the job through daily logs and using the chain of command.
• Must be able to walk long distances and be able to stand for prolonged periods
• Ability to work with large crowds, in a fast-paced environment
• Ability to cultivate long-term customer rapport
• De-escalation and conflict resolution skills
• Must be able to walk, carry, bend, lift and push/pull as needed
• Ability to follow verbal and written instructions
• Strong organizational, attention to detail and multi-tasking skills
• Strong problem-solving skills
• Excellent verbal and written communication