Security Guard

Basic purpose or function: To ensure that all casino functions are secure. To protect all casino assets, team members and guests.

Job Responsibilities:

• Must be professional at all times while on duty.
• Write clear and concise reports.
• Communicate clearly with guests and other team members.
• Abide by department code of ethics.
• Answer telephone calls and answer inquiries.
• Maintain all logbooks.
• Escort associates from their department into the vault, and back to their department.
• Observe all guests, ensuring that all are of age to be in the Casino.
• Prevent entry of unauthorized persons into restricted areas
• Patrol all areas of property.
• Check identification and appropriate documents when required.
• Ensure that no contraband or prohibited articles are on property.
• Contribute to the team effort by accomplishing other duties as assigned.
• Handle and resolve conflicts.

Job Qualifications:

• High School Diploma or equivalent.
• Minimum of 18 years of age.
• Strong customer service experience with direct guest interface.
• Must be able to stand long periods of time.
• Must be able to lift 50lbs or more.
• Must be dependable, organized, detail orientated, and accurate.
• Present a clean, neat, and professional image.
• Must be able to work a flexible schedule if needed.
• Excellent oral communication and written communication skills.
• Must have a valid driver’s license.
• Must complete Title “31” training.
• Must obtain a key gaming license
• Basic First Aid or completion of certificate within 12 months