Security & Network Engineer - Onsite

POSITION SUMMARY:

The onsite Security & Network Engineer serves as a hands-on technical resource responsible for supporting, implementing, troubleshooting, and maintaining security and infrastructure solutions while contributing to the reliability, security, and continuous improvement of the enterprise technology environment.

RESPONSIBILITIES:

• Network Administration:
  • Deploy and maintain network infrastructure, including switches, firewalls, and wireless access points.
  • Monitor network performance and troubleshoot issues to ensure optimal uptime and connectivity.
  • Configure and manage network protocols, such as TCP/IP, DHCP, DNS, and VPN.
  • Implement and maintain network security measures to protect against threats and vulnerabilities.

• Hardware Management:
  • Install, configure, and maintain onsite Nutanix hyperconverged and on premises server infrastructure
  • Update and patch various systems to ensure security and stability.
  • Manage inventory and lifecycle of network equipment.

• Documentation:
  • Maintain accurate and up-to-date documentation of network infrastructure, configurations, and procedures.
  • Create and update network diagrams and documentation.

• Onsite Responsibilities:
  • Respond to network and infrastructure incidents in a timely manner, which may include traveling onsite to various SRF locations across Los Angeles and San Diego County
  • Serve as a lead role in network and infrastructure projects, which will require traveling onsite to various SRF locations across Los Angeles and San Diego County

• End-user Support:
  • Provide remote and onsite technical support to users regarding network, infrastructure, security and complex support related issues.
  • Serve as a Tier 3 support for the Service Desk as needed.

Additional Responsibilities:

• Works with the Infrastructure & Security Architect and Senior Security & Network Engineer to implement technical solutions, operational improvements, and infrastructure initiatives.
• Participates in technical implementations, system deployments, upgrades, and operational projects.
• Supports the evaluation, testing, deployment, and operation of new technologies and solutions.
• Investigates and resolves operational incidents, service disruptions, and technical issues across supported platforms.
• Participates in troubleshooting and root cause analysis activities, escalating complex issues when appropriate.
• Supports the operation, monitoring, maintenance, and administration of security, network, infrastructure, cloud, identity, and endpoint platforms.
• Follows established technical standards, security requirements, and operational processes.
• Identifies opportunities to improve reliability, security, operational efficiency, and user experience.
• Must have reliable personal transportation to travel to SRF sites.
• Responsible to follow SRF’s policies and established processes.
• Other position-related tasks, as assigned.