Security Officer - 1st shift!

Galloway Ridge is an upscale continuing care retirement community offering top-quality care in a warm, welcoming environment. We are looking for a detail-oriented and compassionate Security Officer to join our team. The Security Officer patrols community, responds to emergencies and notifies proper authorities, identifies safety hazards, and provides necessary reporting. Supports other departments as needed. This position is the front-line defense on any potential service failures and will be asked to perform specific functions related to other departments. This can include but is not limited to: resident services functions, parking, marketing tours, maintenance needs, administrative needs, resident deliveries, and healthcare support when it is warranted.

The hours for this position will be from 7:00 am-3:30 pm.

Responsibilities include, but are not limited to:

• Security: Patrol community premises to prevent and detect signs of intrusion and ensure security of doors, windows, equipment and vehicles. Confront unauthorized persons to determine their purpose and/or ask them to leave. Contact the proper authorities to have them escorted from the property, if necessary. Respond to fire alarms by investigating locations and accompanying the fire department through the facility. Notify police in case of suspicious activity. Operate under the Medical Director’s authorized medical protocols. Dispatch ambulance or non-emergency medical transportation as needed.
• Administrative: Correct or report safety hazards. Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons or unusual occurrences. Send daily shift report to designated personnel.
• Customer Service: Answer phone calls, take messages, answer questions, and provide information to residents during business hours or when concierge is off-duty. Pick up and dispose of trash as needed. Assist with maintenance and grounds duties in the absence or shortage of staff. Support all other departments, especially after hours and on weekends. Initiate work orders and/or document security issues.
• All other duties assigned include, but not limited to, enhancing the Resident Experience.