Security Officer
Summary
A Security Officer patrols a shopping center on weekends (10:15–22:15), monitors CCTV, responds to incidents, and ensures safety for visitors/staff while maintaining records and professional conduct.
Job Role: Security Officer (Weekends)
Working Hours: 10:15-22:15, Saturday and Sunday - 24 hours per week
Pay: £14.31 per hour
Location: Marlands Shopping Centre, Southampton, SO14 7SJ
Reporting to: Contract Manager
Overview
An exciting opportunity
has arisen at Anchor Group Services, for an
experienced Security Officer to join our established security
team based at Marlands Shopping Centre.
As a Security Officer, you
will be responsible for conducting regular patrols
throughout the shopping centre, monitoring activity to
ensure a safe and secure environment for all visitors and
staff. You will respond promptly to incidents, liaise
professionally with members of the public and site management,
and maintain accurate records in line with operational
procedures. A strong presence, attention to detail, and
commitment to upholding site security standards are
essential.
The successful candidate must hold a valid SIA Licence Door Supervisor (DS) or Security Guarding (SG) as a minimum.
Duties
include:
- Protecting the
client’s property, people and/or assets by providing
security services in direct accordance with the sites
published Assignment Instructions (AI’s) and site-specific
procedures
- Preventing losses
and damage by reporting irregularities; informing offenders
of policy and procedures
- Preventing and
escalating incidents in a timely, accurate and appropriate
manner to the Control Room/ Shift Manager/Operations
Manager/Emergency Services as appropriate for serious
incidents
- Operating and
monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences,
and surveillance activities
- Maintaining
organisation's stability and reputation by complying with
legal requirements
- Contributing to
team effort by accomplishing related results as
needed
- Acting as a first
line support to customers and visitors on site, providing a
professional and friendly service
- Understanding
the needs of our customer, respond accordingly
to customer queries and requests and take
appropriate action
- Maintaining
professional conduct at all times
Requirements
- Full
5-year employment checkable history
- Essential: Valid
frontline SIA licence DS or SG
- Desirable: Valid CCTV (Public Space Surveillance) Licence
- Customer
Service experience and confidence to handle conflict in a correct
manner
- Flexible
to meet the job requirements
- Excellent
communication skills both written and verbal
- Smart
appearance and be well-groomed
- Reliable
and punctual
- High
level of enthusiasm and passion
- Ability
to work in a fast-moving environment
Benefits
- Access
to a range of nationally recognised courses to help further
your career, via the Anchor Academy
- Access
to SIA and First Aid training at discounted rates, with
financial support available
- Auto
Enrolment Pension (if earnings reach the minimum requirement
for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle
to Work Scheme Available
- Full
uniform provided
- Free
Employee Assistance Programme 24/7 including access to counselling
- Hospital
Saturday Fund
- Reward
and Recognition awards