Security Officer

Department: Security

Supervisor: Facilities Director

FLSA Status: Non-Exempt

Terms of Employment: At Will

Position Status: Full-Time

Annual Salary: $20.00 / Hour; based on experience and qualifications

Position Objective: The Security Officer provides security, safety, and customer service, and works in conjunction with CCAE staff to respond to employee, patron, and visitor calls for routine and emergency services. Working alone or in teams of two, the Security Officer patrols the campus to ensure the facility remains secure during performances, events, and after hours.

Duties and Responsibilities: Key duties and responsibilities include, but are not limited to:

Security:

• Conducts foot patrols of the campus and facilities to check for irregularities.
• Secures buildings, rooms, and workspaces.
• Observes and reports activities and incidents.
• Calls emergency service personnel or other CCAE staff as required.

Customer Service:

• Responds appropriately to routine and emergency calls of service.
• Communicates with facility users, staff, the public, vendors, volunteers, sales department, event staff and other security officers.
• Provides excellent customer service at all times.
• Assists staff before, during, and after performance events.

Safety:

• Uses safety precautions in all security services and notifies staff, the public, vendors, volunteers, sales department, event staff, and other security officers.
• Preserves order and conducts all work in accordance with CCAE’s policies and procedures, including safety, time & attendance, and uniform policies.
• Assists with the periodic inspection of fire control equipment.
• Assists the Safety Team with office safety walkthroughs.

Administration:

• Writes clear, concise, detailed, and legible reports.
• Reports health, safety, facility, and security concerns.

Other duties as may be deemed necessary by the direct supervisor.