Security Officer, Full-time
Summary
A security officer at the Senator John Heinz History Center ensures visitor safety, manages security systems, and provides customer service while monitoring exhibits and emergency protocols in a museum setting.
About the Senator John Heinz History Center
The Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages. The largest history museum in Pennsylvania, the AAM-accredited History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh’s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.
The History Center’s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter & Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history – the History Center Affiliates Program.
A popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America’s #1 History Museum by USA TODAY and “Pittsburgh’s Best Museum” by Pittsburgh Magazine.
Job Posting
The Senator John Heinz History Center, the largest history museum in Pennsylvania dedicated to history and an affiliate of the Smithsonian Institution, is seeking a Full-time Security Officer.
Security Officers must be friendly yet firm and responsive to the needs of all customers. The Officer may be questioned by the public on a number of topics regarding the History Center – directions within, amenities, exhibit components, and facilities. The officer observes and operates security systems as well as assists with overall risk management – locating, correcting and/or reporting threats of all kinds to the organization. The position demands that the officer maintain a working knowledge of the History Center exhibits, programs, and emergency response protocols while providing extraordinary customer service /interactions. Since the Officer at times be the only person in the building, a high degree of attentiveness and pro-activity will be necessary.
This is a full-time, hourly position reporting to the Chief of Security.
Why Work at the History Center?
- Rewarding, mission-driven work that makes an impact in the community
- Smithsonian-affiliated Museum located in Pittsburgh’s vibrant and historic Strip District
- Voted the #1 history museum in the nation by USA Today
- Voted Best Museum in Pittsburgh by Pittsburgh Magazine
- Highly professional, collegial staff and dedicated volunteers
- Located in Pittsburgh, one of America’s “most livable” cities
- Dynamic workplace in Pittsburgh’s historic Strip District
- Full benefits package, including medical, dental, and vision insurance
- Flexible Spending Account (FSA) options
- 403(B) retirement plans with employer match
- Paid time off (vacation, personal, and sick days)
- Paid Parental Leave
- Nine (9) paid holidays
- Company paid life insurance / LTD
- Wellness and Employee Assistance Program
- Discounts in the Museum Shop and Café
- Public transportation and parking options nearby