Security Officer - Operations Support Services (OSS) (8651)
Summary
The Security Officer provides operational support at the National University Hospital, handling vehicle traffic, patient assistance, access control, CCTV monitoring, and incident response. The role requires working rotating shifts and maintaining a customer-oriented approach.
Duties and Responsibilities
- To carry out the daily deployment duties and specified tasks at the different duty points.
- Smile & Greet all incoming and exiting patients/visitors
- Assist to open/close arriving/departing vehicles at the front lobby
- Proactive assistance to arriving/departing patients/visitors (wheelchair, trolley etc)
- Provide directional assistance by assisting in taxi call services, wheelchair/portering coordination
- Ensure smooth flow of vehicles on the road, in the carparks and coordination of taxi flow and service
- To assist in the efficient running of, and in all matters relating to car park management.
- Ensure and administer Key, Card Access Control & Administration and Contractor Management (Pass issue)
- CCTV review and recording
- Incident Management (E.g fire, emergency activation)
- Attending to Code Black Triggers (Violent Patient, Crowd Control, Suicide, Crime etc)
- Foot Patrol (Internal & External)
- When tasked as 2nd I/C, Security Officers will assist the Senior Security Officers/Supervisors in the deployment and management of the duties and tasks during
- To render security, support for ad-hoc situations – e.g. VIP visits, emergency situation, etc.
- Perform any other duties assigned by Supervisor.
Requirements
- Minimum PSLE and above
- Preferably minimum 2 years of security officer experience
- Good team player and customer oriented.
- Able to work 3 rotating shifts including weekends / PH