Security Officer

Essential Job Duties -

• Acts as a service “ambassador” on property. Demonstrates a high-quality courtesy, helpfulness and professionalism at all times.
• Performs specific security duties in accordance with established procedures, to protect Parx Casino customers, employees, visitors, facilities, grounds, property and assets.
• Responds immediately to emergencies to give necessary assistance to customers, employees, and to protect the company’s assets relative to fire, theft, burglary, assault, and other security issues.
• Follows procedures for activities including fire prevention, traffic control, protecting and patrolling the property, and investigations of accidents and suspected criminal activities.
• Participates in testing and implementing emergency procedures, evacuation plans, etc. on a regular basis.
• Works in partnership with the Surveillance Department to ensure protection of customers, employees, and company funds and assets.
• Prepares reports as required and directed by Security management.
• Maintains crowd control and traffic flow on and around the property.
• Handles customer complaints, and solicits the support of a supervisor as necessary.
• Develop and maintain an up-to-date knowledge of all Company events and promotions and ensure Security Officers are briefed accordingly
• Performs all other duties as assigned.