Security Officer
NewBe an early applicantJob
Summary: The Security Officer will be responsible for performing check-point
duties by the entrance and exit of the store and providing excellent customer
service when necessary.
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MAIN DUTIES:
· Welcoming customers and providing
efficient and excellent customer service when necessary.
· Being vigilant and reporting any suspicious activities immediately
to management.
· Check off invoices against the physical items in shopping bags to ensure accuracy before customers depart the store.
· Monitor the exit of high-risk merchandise frequently targeted by theft, ensuring proper purchase verification and control.
· Identify and address attempted theft involving carts or baskets of unpaid merchandise using non-confrontational techniques.
· Monitor carts and baskets to prevent concealment of unpaid merchandise, particularly in undercarriage or hidden areas.
· Check off invoices against the physical items in shopping bags to ensure accuracy before customers depart the store.
· Monitor the exit of high-risk merchandise frequently targeted by theft, ensuring proper purchase verification and control.
· Identify and address attempted theft involving carts or baskets of unpaid merchandise using non-confrontational techniques.
· Monitor carts and baskets to prevent concealment of unpaid merchandise, particularly in undercarriage or hidden areas.
· Deliver
courteous, final interactions with customers to ensure satisfaction while
reinforcing a visible security presence.
· Maintain
a professional and approachable presence that promotes customer confidence and
reinforces a safe shopping environment.
· Return carts to their proper location within the store.
· Return carts to their proper location within the store.
· Any
other duties assigned.
WORKING ENVIRONMENT:
· Stand for extended
periods (often 6 to 8 hours per shift).
· Must be able to lift up to 10 lbs occasionally
· Must be able to lift up to 10 lbs occasionally
Requirements
QUALIFICATIONS:
Education and/or Experience
· At minimum,
Secondary School diploma or equivalent preferred
· One to three years of retail experience (preferred).
· Proven track record of reliability and punctuality
· One to three years of retail experience (preferred).
· Proven track record of reliability and punctuality
Required
Skills:
- Excellent customer service skills
- A polite and professional approach
- The ability to solve problems
- Strong observation and
attention to detail.
- The ability to build and
maintain rapport quickly with diverse populations.
- The ability to deliver clear
and concise verbal and non-verbal communication skills.
- The ability to maintain a calm,
helpful, and professional attitude under pressure.