Security Operations Center Analyst
Posted
Summary
Night-shift (midnight-8am) in-office Security Operations Center Analyst in Pittsburgh: monitors live security camera feeds, responds to alarms, dispatches third-party mobile patrol officers, handles video intercom access calls, reviews recorded footage, and writes incident reports. Pays $26.50/hr.
This is an in office position. Must live in the Pittsburgh, PA area.
Black Knight Security is accepting applications for a Security Operations Center Analyst!
Do you excel at security and communications technologies? Come join the Black Knight Security Team!
Black Knight Security is a leading provider of comprehensive security solutions, dedicated to safeguarding our clients' assets and ensuring a secure environment. We are currently seeking a highly skilled and motivated Security Operations Center Analyst to join our dynamic team.
Shift: 32hrs~ midnight-8am Sunday/Monday/Tuesday/Friday/ Saturday: 8pm-4am.
Pay Rate: $26.50/hr
Job Description:
- Security Camera Monitoring:
- Utilize advanced security camera systems to monitor and analyze live feeds for any suspicious activities or potential security threats.
- Respond promptly to alarms and alerts generated by the security cameras, taking appropriate actions as needed.
- Dispatch Mobile Patrol Officers (via Third Party Partners):
- Coordinate and dispatch mobile patrol officers to respond to security incidents or alarms identified through camera monitoring.
- Communicate effectively with mobile patrol units to ensure timely and appropriate responses to incidents.
- Video Intercom Calls:
- Initiate video intercom calls from various access points, verifying the identity of individuals and granting access to authorized personnel.
- Act as the first point of contact for visitors, providing guidance and assistance as required.
- Security Video Reviews:
- Conduct detailed reviews of recorded security footage to investigate incidents, identify potential security breaches, and gather evidence.
- Collaborate with law enforcement and internal teams to provide video evidence for investigations.
- Incident Reporting:
- Prepare accurate and timely incident reports detailing security events, actions taken, and recommendations for improvement.
- Maintain comprehensive records of security incidents and responses.
Company Benefits:
- Free parking
- Medical, dental, and vision insurance
- Retirement savings
- Paid time off (PTO) and paid holidays
Qualifications:
- 2-years experience in security/computer or technology experience
- Proven experience as a Security Monitoring & Dispatch Analyst or in a similar role.
- Proficiency in operating and troubleshooting security camera systems and related technology.
- Strong communication and interpersonal skills to effectively coordinate with mobile patrol officers and other team members.
- Knowledge of security protocols, emergency response procedures, and incident reporting.
- Ability to multitask and make quick, sound decisions in high-pressure situations.
- Familiarity with video intercom systems and access control procedures.
Education and Certifications:
- Associate's degree in a related field or equivalent work experience.
- Relevant certifications in security operations and surveillance are a plus.