Security Operations Manager (84846)

Open 18d

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience. Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions.

Inter-Con is Everywhere Security Matters.

Job Summary

The Operations Manager reports to the Regional Operations Manager . The major responsibilities of the position include, but are not limited to, the following duties:

Primary Responsibilities

The specific responsibilities include, but are not limited to the following:

  • Manage daily operational and administrative functions across multiple security contracts employing over Inter-Con employees across the St. Charles campus.
  • Keep the Regional Operations Manager apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
  • Support the Regional Operations Manager operational decision-making process
  • Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness across Northern California
  • Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption
  • Ensure the highest standards of conduct, appearance, performance and training are being met at all times.