Security Operations Supervisor - Miami-Dade, FL

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Job Title: Security Operations Supervisor

Location: Miami-Dade

Pay: $20–22/hour

Schedule: 3pm-11pm or something similar with 1 weekend day off

Job Summary

We are seeking an experienced and professional Security Operations Supervisor to oversee security operations within the Miami-Dade. Working directly under the Director of Operations, this individual ensures field-level excellence by supervising personnel, maintaining site compliance, and providing logistical support. This role requires a "hands-on" leader who can transition seamlessly from training staff to troubleshooting equipment in a fast-paced environment.

Responsibilities

Reporting directly to the Director of Operations, the Road Supervisor is responsible for:

• Field Inspections: Conduct regular, unannounced site inspections to ensure security personnel are following protocols, maintaining uniform standards, and performing duties effectively.

• Logistics & Equipment: Handle the delivery of site equipment and supplies; troubleshoot hardware/software issues (CCTV, radios, tablets) to ensure zero downtime at client locations.

• Staff Training & Development: Familiarize new staff with site-specific post orders and conduct hands-on training for existing personnel to maintain high service standards.

• Operational Support: Assist in site coverage during emergencies or staffing gaps to ensure all posts remain secure.

• Performance Management: Execute and document coaching, counseling, and disciplinary actions for staff members in accordance with company policy.

• Reporting: Review and audit all timesheets, daily activity logs, and incident reports for precision and compliance. Provide comprehensive end-of-shift summaries to management and executive leadership detailing all operational actions, site visits, and incidents addressed.

• Client Relations: Interact with clients and residents professionally to address immediate concerns and maintain strong site-level relationships.

Qualifications

• Florida Class D Security License (Required)
• Valid Driver’s License with a clean driving record (Required)
• Willing to undergo and pass a background check and drug test.
• Minimum of 3 years of security supervision or leadership experience
• Flexibility for an on-call schedule as needed
• Strong technical aptitude for troubleshooting security equipment
• Excellent verbal and written communication skills
• Professional demeanor and strong attention to detail

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