Security Rover / Operations Assistant

SUMMARY: Responsible for the safeguarding of the property, assets, resident, guests, visitors, and employees

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Security/ Enforce Rules when required
• Learn and train the Car Elevator software and give orientations to residents
• Learn the Fire Safety Equipment in the Building
• Monitoring cameras and writing incident reports
• Great Customer Service and Energetic
• Answering Phones and transferring calls
• Has extremely high standards of cleanliness and organization
• Trouble shooting skills
• Maintain a professional Demeanor but with cheerful and helpful attitude
• Works well within a Team Environment
• Patrol property to ensure the safety of residents, guests and employees and to protect all property assets.
• Answer calls, assist residents and employees with respect to safety, security, and property operations.
• Initiate and follow-up all investigations of crimes committed against property and persons.
• Assist sick and injured residents and employees, ensuring documentation and disposition of reports.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with residents, guests, visitors and employees, documenting all contacts.
• Maintain accurate records while performing basic office duties including, but not limited to, camera monitoring, shift activity log, codebook, and employee and guest binder interaction.
• Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
• Assist with other duties as needed.