Security Supervisor

• Supervise and support Security Officers during assigned shifts to ensure effective daily security operations
• Conduct regular patrols of guest areas, public spaces, back-of-house areas, parking facilities, and hotel perimeter
• Respond promptly and professionally to emergencies, disturbances, accidents, medical incidents, and security concerns
• Assist with investigations involving safety incidents, guest concerns, policy violations, or suspicious activity
• Prepare and review incident reports, daily activity logs, and required documentation for accuracy and completeness
• Monitor surveillance systems, fire/life safety systems, access control systems, and alarm systems as assigned
• Assist with coordinating emergency response procedures and evacuation protocols
• Support hotel leadership during emergency situations and operational incidents
• Provide guidance, coaching, and training support to Security Officers and team members
• Ensure compliance with hotel policies, departmental procedures, and applicable laws and regulations
• Promote positive guest and employee interactions while maintaining a professional security presence
• Assist with scheduling, shift coverage, and departmental communication as assigned
• Support VIP arrivals, special events, and high-profile guest activities as needed
• Maintain confidentiality and professionalism when handling sensitive situations and information
• Participate in departmental meetings, training programs, and safety drills

• Previous security, law enforcement, military, hospitality security, or related experience required
• Previous supervisory or leadership experience preferred
• Luxury hotel or hospitality experience preferred
• Strong leadership, communication, and interpersonal skills
• Ability to remain calm, professional, and solution-oriented during stressful or emergency situations
• Strong observation, decision-making, and conflict-resolution abilities
• Ability to prepare accurate reports and documentation
• Basic computer proficiency and familiarity with security systems preferred
• Professional appearance and demeanor required
• Ability to work flexible schedules including evenings, overnight shifts, weekends, and holidays as operationally required
• High school diploma or equivalent required; additional education or certifications preferred
• Must be legally authorized to work in the United States
• Must meet all applicable Louisiana licensing or certification requirements for security personnel, if required for the position

All your information will be kept confidential according to EEO guidelines.