Security Supervisor

DUTIES & JOB RESPONSIBILITIES:

• Supervises the activities of the officers assigned to his/her shift.
• Plans and directs all security related activities on assigned shift.
• Ensures effective communication between all areas of the building and casino as it relates to the guest experience.
• Provides coaching counseling and recommendations for recognition to encourage excellent performance in all areas.
• Patrols the casino and adjacent buildings.
• Provides on the job training for security officers.
• Investigates complaints of employees and makes recommendations to the manager.
• Schedules and evaluates personnel in accordance with departmental operating standards; specifically, supervises the activity of officers to provide physical security for all guests, employees and company property.
• Conducts property internal investigations involving employee or customer related activities or incidents.
• Prepares follow-up to criminal reports when necessary.
• Prepares Security Incident or Accident Reports as required.
• Provides excellent customer service and employee relations.
• Must be knowledgeable and ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols.
• Issues written and oral instructions.
• Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
• Studies and standardizes procedures to improve efficiency of subordinates and maintains harmony among workers and resolves issues of concern.
• Performs other related duties as may be assigned by reporting senior.
• Employee may work in close proximity to horses.