Security Supervisor

Open 38d

The Security Supervisor is responsible to manage the security operation during a particular shift which includes, but is not limited to, the following tasks:

Conduct the rollcall and ensure that all guards are present, in proper uniform and aware of their post orders and any special events.
Direct personnel changes during the shift and adjust posts as necessary.
Train, instruct, and supervise security personnel on organizational rules, regulations, policies, procedures, and post orders to ensure consistent compliance and effective security operations.
Respond to emergencies, alarm activations, criminal incidents, medical emergencies, and other significant events.
Direct security staff and coordinate response efforts with appropriate emergency service agencies (FDNY/NYPD and others) to ensure an effective and timely resolution to emergencies, providing informational updates to the Security Director and Assistant Security Director.
Ensure security personnel remain informed of recent incidents and current events as they relate to security and provide guidance on the proper application of established protocols, policies, and procedures to maintain effective and consistent operations.
Prepare detailed Incident Reports.

Qualifications

Education, Licenses and Certifications Required

Must be a NYS Licensed Security Officer
Must possess a high school diploma or equivalent
Must hold a current or be capable of obtaining FDNY Certificates of Fitness: F-03 Indoor Place of Assembly; F-04 Outdoor Place of Assembly

Type and Length of Specific Experience Required

Prior law enforcement experience required.
Prior supervisory experience in law enforcement, private sector security or military is preferred.
Required to work overnight shifts and weekend as scheduled. May be required to work legal holidays on scheduled days/shifts.
May be required to stay after scheduled shift to assist after an emergency situation until relief arrives.
Must be able to lift, push, and pull a minimum of 50 lbs. regularly.
Must be able to stand and walk for consecutive hours.

Skills Required

Ability to interact professionally, courteously, and effectively with the public, employees, and visitors.
Ability to assess, analyze, and respond effectively to a variety of security situations.
Strong attention to detail and observational skills.
Ability to defuse and de-escalate tense or potentially confrontational situations using effective conflict resolution techniques.
Knowledge of electronic security systems, surveillance equipment, and access control systems.
Strong verbal and written communication skills.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.

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Please describe how your education and experiences qualify you for this position. If you are an internal candidate, please take time to discuss your experience at the Met, and specifically, how it relates to the position for which you are applying. written answer
What is your desired salary? written answer
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The Metropolitan Opera is committed to providing equal employment opportunities and reasonable accommodations for applicants with disabilities. If you require any accommodations during the application process, including the use of AI tools to assist you, please let us know. We will work with you to ensure that your application process is fair and accessible. yes / no · optional
I understand that the Met requires certain information about me to evaluate my qualifications for employment and to conduct its business if I become employed. Therefore, I authorize the Met to investigate my past employment, educational credentials, other employment-related activities and any additional information provided in the applications, and I agree to cooperate in such investigations. I hereby release the Met and all persons supplying such information to the Met from all liability, claims for damages, or responsibility whatsoever with respect to information supplied. I recognize and agree as a condition of my employment that I may be required to consent to a criminal records check and appropriate federal and/or state law enforcement agencies. The Immigration Reform and Control Act (IRCA) of 1986 prohibits employment of unauthorized aliens and requires employers to verify the employment eligibility of all new employees. I understand that any offer of employment with the Met is contingent upon my providing the documentation required by the IRCA as evidence of my personal identity and authorization to work in the United States. If verification becomes necessary, I will be notified of the appropriate requirements. I certify that the information provided on this application is true and complete to the best of my knowledge. I understand that any false answers or statements made by me on this application or any supplement thereto may be grounds for refusal of employment or, if employed, may be ground for immediate discharge. I understand that this is an application for employment and that no offer of employment is being hereby extended. I understand that except as otherwise provided in a collective bargaining agreement or a written employment agreement signed by an authorized representative of the Met, any employment with the Met is “at will” and will not be for any fixed period of time, and that, if employed, I may resign at any time for any reason, or the Met may terminate my employment at any time for any reason. yes / no · optional

Security Supervisor

Qualifications

Skills Required

What this application asks

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