Security Supervisor/Sergeant

POSITION SUMMARY: Execute Security duties during shifts to safeguard Guests, Team Members, Vendors, and Casino property while ensuring compliance with all regulations. Provide excellent Guest service and focus primarily on Gaming Floor responsibilities.

ESSENTIAL DUTIES:

• Patrol assigned areas to identify and report unusual, dangerous, illegal, or suspicious activities, while ensuring officers effectively maintain a safe environment for Guests, Team Members, and property.
• Execute emergency management and contingency plans as applicable.
• Prepare and review thorough and accurate report writing of internal, illegal, or injury related matters, escorts of money, and other important documentation as required.
• Supervise Security Officers on assigned shift, maintain adequate staff levels, train, schedule, monitor, evaluate, and correct performance, prepare performance evaluations.
• Ensure all policies, procedures, regulations, and applicable laws are enforced.
• Review all reports for accuracy, the collection of information as necessary and assist in identifying potential evidence to be turned over to law enforcement.
• Safely operate company vehicles when directed to do so.
• Facilitate pre-shifts, attend departmental meetings, and maintain consistent communication with shift managers to ensure smooth operations, foster a positive work environment, and resolve potential conflicts.
• Handle emergency incidents promptly and professionally, take charge when needed, de-escalate tense situations, and ensure proper documentation and resolution in line with CCCH standards.
• Encourage annual skill development for Security Supervisors through training programs and oversee the mentorship and growth of officers and Supervisors on shift.
• Perform all duties of the Lead Officer.
• Perform other duties as assigned.