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Salary: £40,000 - 50,000 per year Requirements: At least 5 years experience in a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. Strong experience in a 3rd Line Support role within an MSP environment. Excellent Microsoft infrastructure knowledge, including Windows Server, Active Directory and Microsoft 365. Experience supporting Entra ID, Intune and Microsoft Defender. Strong networking knowledge, including DNS, DHCP, VPNs and firewalls. …