Senior Account Manager
Specific responsibilities include:
- Building trusted relationships with senior client stakeholders and keeping the work focused on client goals and growth outcomes
- Translating client goals into clear briefs, plans and KPIs
- Leading integrated growth marketing projects from planning through execution
- Managing scopes, budgets, timelines and profitability, while identifying risks and recommending solutions
- Using performance data to guide optimization and provide clients with clear recommendations that strengthen performance and drive growth
- Briefing and aligning internal specialists around priorities, responsibilities and expected outcomes
- Collaborating closely with clients and cross-functional specialists to bring the right perspectives together, build alignment and strengthen the work
- Contributing to and leading account strategy, using client goals, audience insight and performance data to shape priorities, recommendations and growth plans
- Leading cross-functional teams, including sprint planning and resource prioritization
- Identifying opportunities to strengthen and grow client programs
- Mentoring teammates and bringing proven practices across accounts to support strong collaboration and delivery
Qualifications and skills:
- 6+ years in the marketing industry, agency experience required
- Strong experience leading integrated and digital marketing programs
- Proven ability to independently manage client relationships and strategic, multifaceted projects
- Ability to translate client goals into actionable briefs, plans and measurable outcomes
- Strong understanding of digital channels, performance optimization and analytics
- Experience in coaching and mentoring others
- Exceptional organizational and communication skills, both verbal and written
- Ability to remain composed, adaptable and solutions-focused as client priorities evolve
- Experience using AI-enabled tools and adopting new technologies to strengthen client work, decision-making and performance
Perks include: Volunteer days, bonus days, accommodating work hours, hybrid-working model, seasonal health and wellness program, plus other rewards and recognition opportunities.
Jan Kelley is committed to having a workforce that reflects the communities in which we live and work. As an organization, we focus our efforts to ensure that we recognize the unique needs and diverse talents that drive our business forward.
We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls, please.
Seniority Level
- Mid-level
Industry
- Marketing and Advertising
Job Function
- Account Management
- Project Management
- Marketing