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Senior Account Manager

Open 19d

A little bit about us…

Pion is the award-winning platform where audience verification, data ownership, and marketing reach converge. We help 3,500+ brands—including the world’s biggest retailers—build lasting loyalty across 10 consumer groups in 100+ territories. Whether it’s through Student Beans, Beans iD, or our YMS events, we enable growth without compromise. At Pion, you’ll help us build a smarter, more transparent future for global commerce.

Life at Pion Where People Thrive

At Pion, we’re driven by big ideas and bold thinkers.

Our purpose is clear: We make it possible to reward those who shape our world, from Students to Healthcare workers and more. That mission demands diverse perspectives and a culture where everyone belongs.

Our people power everything we do from innovation to collaboration. We’re here to break down barriers and build a space where everyone can grow, learn, and thrive—because affordability starts with empowered people.

Check out our SHARP values to find out more about our culture.

Research shows that while men apply to jobs when they meet 60% of the requirements, women and those in underrepresented groups tend to only apply when they tick every box. We don’t think you should have to tick every box. We value your uniqueness, and it goes without saying that all applications are welcome, even if you don’t think you fit the criteria.

Need any adjustments to support you with your application? Just drop us an email at talent@wearepion.com.

About the role

As a result of our incredible success and growth, we are looking for a Senior Account Manager to join us.

Responsibilities include

  • Manage a portfolio of circa 40 client accounts, with potential for further growth depending on business needs.
  • Lead renewal processes and proactively look for upsell and cross sell opportunities.
  • Conduct daily client meetings with high profile brands, both virtually and in-person, to maintain strong relationships and ensure client satisfaction.
  • Develop and present strategic proposals and campaign plans tailored to client objectives and market trends.
  • Collaborate cross-functionally to ensure seamless client experiences and campaign delivery

Requirements

A little bit about you…


We’d really like to hear from you, if you have

  • Proven track record in managing renewals, driving upsell opportunities, and leading commercial negotiations.
  • Experience working with mid-market to enterprise-level clients across various industries.
  • Skilled in managing long-term client relationships with a focus on growth and retention.
  • Results-driven, with experience working towards and exceeding revenue targets.
  • Experience leveraging data and insights to optimise deal strategy and performance.

Benefits

Life at Pion

Let’s take a look at just a few things that make Pion an amazing place to work…

💰 Competitive salary.

🌴 30 days annual leave plus bank holidays

🏆 Accredited 'Great Place To Work’ company in three categories

👩🏽‍💻Remote first working environment, meaning you’re not obligated to come into the office, you can choose the environment you think you excel best in.

📅Flexible working hours (starting between 8am - 10am)

❤️ Focus on welfare, including gym memberships, wellness challenges, mental health first aider and health cash plan.

🛍️ Incredible partnership discounts for the biggest brands in the world. Google, Apple, GymShark, Domino's and Uber to name a few!

🧠 Commitment to personal development and career growth. Think learning budgets, coaching workshops and progression plans.

💻 £200 work from home set up allowance to put towards your home office.


Want to know more?
Check out our career site for everything you need to know about starting a career with Pion.


Due to the high volume of applicants we can only respond to shortlisted applicants. By submitting your application, you agree that Pion may collect your personal data for recruiting, global organisation planning, and related purposes. Our Applicant Privacy Notice explains what personal information and where we may process, our purposes for processing, and the rights you can exercise over Pion’s' use of your personal information.

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What this application asks

workable

First name, Last name, Email, Phone, Resume, Are you an internal applicant?

  • Can you share your experience managing client account renewals? What approaches have you found effective in ensuring successful renewals? written answer
  • Could you describe a time when you identified and executed an upsell opportunity within a client account? What was your strategy and what was the outcome? written answer
  • What experience do you have leading commercial negotiations with clients? Can you provide an example of a negotiation you led and the result? written answer
  • Have you worked with mid-market or enterprise-level clients before? Please tell us about the types of clients you've managed and the scale of those relationships. written answer
  • How have you built and maintained long-term client relationships focused on growth and retention? Can you share a specific example? written answer
  • What has been your experience working towards revenue targets? Can you share how you've achieved or exceeded those goals in previous roles? written answer

See also

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