Senior Accounts Receivable Specialist

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position:

PRIDE Industries

Job Description

Job: Accounts Receivable Specialist Senior

Job Code: D30 - PR-Accts Rcvbl Spec-Sr

HR Title Group: Accounting and Finance

Salary Grade: N17

FLSA Status: Non-Exempt

Approval Date: September 2019

SUPERVISES:

There are no direct reports with this position.

POSITION SUMMARY:

Under limited supervision, the Accounts Receivable Specialist-Senior provides senior level account receivable processing, auditing and training support to the Accounting Department. Employees in this job class apply specialized expertise in the accounts receivable function to handle unique issues or those that are escalated by lower level specialists. At this level, employees verify credit applications, implement process changes, and provide customer service expertise to the most critical accounts. This job class requires detailed knowledge of the Company’s accounting processes and procedures, the ability to solve unique coding and processing problems and skills to design and format reports and spreadsheets.

TYPICAL DUTIES:

1. * Serves as an information source to department staff on escalated customer inquiries and determines whether to involve supervisor.

2. * Leads special projects to establish, communicate and document new procedures, and train department staff and customers.

3. * Assists with preparing, auditing, processing and submitting invoices to government and non-government customers using standard or other electronic methods required by the contract.

4. * Assists with the collection efforts to problem solve collection activities, billing disputes, and resolves issues or escalates issues appropriately.

5. * Assists the with reconciling data for month-end, preparing and auditing bank and month end reporting.

6. * Administers and maintains customer accounts by verifying credit applications, processing changes as requested and sending notifications as completed.

7. * Processes special billing requirements for unique customer services and inventory, which includes auditing documents, reconciling and resolving data discrepancies, and submits electronic invoices using other electronic methods as required by contract.

8. * Researches and determines reasons for customer payment issues and takes appropriate action such as processing credit memos or following up on under-payments with the customer.

9. * Designs, formats and distributes reports, spreadsheets, forms and other documents.

10. Performs other duties and special projects as assigned.

* Denotes Essential Job Function

MINIMUM QUALIFICATIONS:

- Five or more years of experience with a variety of responsibilities in accounts receivable and collections;

- Intermediate computer literacy and skills to use accounting programs, word processing and spreadsheet software to design, produce and format reports and correspondence;

- Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;

- Flexibility in responding to changing work priorities;

- Demonstrated customer service skills to act responsively to customer inquiries and requests, and judgment to escalate appropriately;

- Ability to communicate effectively and respond to questions and requests from team, customers and others;

- Effective written communication skills using appropriate business English;

- Human relations skills to maintain effective working relationships;

- Demonstrated organizational, problem solving and common-sense skills.

EDUCATION REQUIREMENTS:

High School Diploma or GED

CERTIFICATES OR LICENSES REQUIRED:

The following licenses or certificates may be required depending on local, state and/or contract requirements:

Not Applicable

PHYSICAL REQUIREMENTS:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:

• Viewing computer screen/monitor
• Utilizing keyboard
• Answering phone/making calls

WORK ENVIRONMENT:

Work is performed in a normal office environment with limited privacy and some exposure to background noise.

DISCLAIMER:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

At PRIDE, we make a difference in the lives of many, one job at a time.

If you are interested in working for this unique organization that blends business with a social mission, please apply online at .PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!

PRIDE will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

PRIDE will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of all federal, state, and local laws.