Senior Advisor to the Chief Taxpayer Services

The Internal Revenue Service (IRS) is a bureau of the Department of the Treasury. The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

The incumbent serves as a principle advisor to the Chief and Deputy Chief, Taxpayer Services on a wide range of high-level and sensitive issues and is responsible for providing policy-level technical analysis and advice on tax administration (processing, research, compliance, and customer service) issues. We strongly encourage applicants to read the entire announcement before submitting their applications. As the Senior Advisor to the Chief Taxpayer Services your duties and responsibilities include: Providing in-depth technical analysis and top-level advice related to short and long range program policies, strategies and objectives for the Chief, Taxpayer Services to implement the overall IRS strategy and vision for taxpayer service and voluntary compliance programs. Providing leadership in driving consensus across operating division lines on key issues related to the re-engineering of business practices and procedures necessary to enhance tax administration operations and provides executive direction to systems enhancements that are needed to implement changes in the delivery of products and services to taxpayers. Preparing testimony, correspondence and analyses for presentation to Congress or any of several Congressional committees which have legislative interest in the operational or tax administration efforts handled by Taxpayer Services. Staying abreast of a broad range of current developments, policy considerations, trends and the internal climate that factor into policies impacting the IRS to assist the Chief, Taxpayer Services in setting priorities and objectives. Providing technical advice regarding Taxpayer Services' operations, program controls, filing season requirements, and customer service program activities. Serving as a key communicator with internal and external stakeholders, including Congressional members and staff, practitioner and payroll organizations, trade associations, and educational institutions to obtain feedback concerning actions that the Service can take to facilitate the timely filing and payment of tax obligations. Making recommendations to the Chief, Taxpayer Services and other executives on matters of program policy, expectations, and procedures. Providing advice and consultation to Division Commissioners, Chiefs, and Directors to ensure comprehensive and integrated taxpayer service and voluntary compliance programs are developed and deployed. Working closely with the Chief Counsel and the Operating Division Counsel on technical positions and regulatory and litigation issues affecting Taxpayer Services' customer segment. Analyzing and making recommendations on issues related to Taxpayer Services' operational priorities and policies; return filing improvements; unique program evaluation and assessment ideas and techniques; and new program area or revised program priorities in anticipation of, or in response to, Congressional interest in program administration. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

U.S. Citizenship is required. Be geographically mobile to accomplish the Service's mission. Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so. Complete a OF-306, Declaration for Federal Employment, to determine your suitability for Federal employment, at the time requested by the agency. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent. Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (http://www.uscis.gov/files/form/I-9_IFR_02-02-09.pdf); of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The IRS participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed. File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually. Disclose Political Appointments. Meet all qualification requirements by the closing date of this announcement.