Senior AI Architect for Production-Ready Contact Center

Amazon Web Services (AWS) is seeking a Senior Applied AI Solutions Architect for Amazon Connect to accelerate production-ready AI deployments. You will embed with customers, lead technical discovery, assess data readiness, and design multi-agent AI systems across MCP, Bedrock, and Lambda-based tooling. With hands-on coding, integration work, and collaboration with customer engineering teams, you will translate business needs into scalable AI-enabled contact center solutions and guide customers …