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Zendesk Group

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Senior AI Data Engineer — Build AI-Driven Data Pipelines

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Summary

Senior AI Data Engineer builds and maintains ELT pipelines and SQL models with dbt to power Zendesk’s analytics stack and enable AI-driven operations.

Zendesk is seeking a Senior AI Data Engineer to join the Analytics Prototyping (ZAP) team in a hybrid role across Dublin and other EU offices. You’ll design and maintain ELT pipelines, build SQL models with dbt, and push toward an AI-enabled operating model using modern data tooling.

You’ll collaborate with data scientists and product teams, optimize performance, and ensure scalable, reliable data assets that power Zendesk’s reporting and analytics stack.

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