Senior AI Engineer
Who are we?
Kuali builds software solutions for higher education. We help our customers — colleges & universities — focus on providing a fantastic education to students by decreasing their administrative costs. We work in a competitive space, ripe for innovation, with users ready to be delighted.Our Culture
As a company, we are guided by our cultural values:
- Iterate to evolve
- Cultivate openness
- Act with accountability
- Assume the best
- Practice humility
- Deliver amazing experiences
What you’ll be responsible for
- Own the product backlog for Kuali Research, ensuring clarity, prioritization, and alignment with strategic goals.
- Translate customer feedback, institutional requirements, and product vision into actionable user stories and acceptance criteria.
- Collaborate daily with engineering and design teams to ensure timely, high‑quality delivery.
- Partner with Product Managers to refine roadmap priorities and validate outcomes against customer needs.
- Support release planning, sprint reviews, and retrospectives to drive continuous improvement.
- Serve as the voice of the customer within the scrum team, ensuring solutions meet real‑world research administration challenges.
- Monitor product performance and collaborate on data‑driven decisions to enhance usability and adoption.
- 3+ years of experience in product ownership, business analysis, or software delivery.
- Strong understanding of Agile/Scrum principles and backlog management.
- Excellent communication and collaboration skills across technical and non‑technical teams.
- Ability to translate complex workflows into clear, actionable requirements.
- Passion for improving research administration processes and higher‑education outcomes.
- 6+ years of professional software engineering experience, including significant ownership of production SaaS systems.
- Demonstrated mastery of agentic software development as a primary delivery practice, including designing reusable agent workflows, skills, and evaluation approaches.
- Deep proficiency across the modern web stack: JavaScript/TypeScript, React, Node.js, API design (REST and/or GraphQL), relational and document data stores.
- Strong distributed systems, cloud architecture (AWS), and CI/CD experience.
- Demonstrated ownership of production services, including on-call leadership and incident command.
- Track record of mentoring engineers.
- Exceptional written and verbal communication.
- Experience with Elixir, Kafka or comparable streaming technologies, and event-driven architecture.
- Experience shipping and operating LLM-backed product features at enterprise scale, including evaluation harnesses and guardrails.
- Experience in regulated environments (FERPA, SOC 2, TX-RAMP, HIPAA, FedRAMP, or similar).
- Multi-tenant enterprise SaaS at meaningful scale.
- Experience leading migrations or modernization of legacy systems.
- Familiarity with higher-education administrative systems.
- Remote-first work
- Top-of-the-line equipment of your choice to get your job done
- A truly exceptional benefits package including full premium coverage for employee and dependent medical and dental care
- 401(k) matching
- Employee stock option plan
- Paid Maternity/Parental leave
- All the paid time off you need (just work it out with your manager)
- Encouragement and support in learning and improving your skill-sets.
- Employee resource groups and community events