Senior AI-Native Delivery Manager

We are seeking a Senior AI-Native Delivery Manager to oversee the end-to-end delivery of integrated digital solutions for a major oil and gas client in the Middle East.

This role requires a unique blend of deep engineering and architecture expertise, hands-on AI delivery experience, and the ability to build trusted relationships with C-level executives and government stakeholders in a multicultural, Arabic business environment. The successful candidate will serve as the primary client contact, lead a diverse delivery team, and play a key role in account growth, with regular business travel to the UAE.

Responsibilities

• Lead the full lifecycle of digital solution delivery, from ideation to production roll-out, for complex enterprise environments
• Act as the main point of contact for the client, ensuring clear communication and alignment on project goals
• Manage and motivate a multicultural, interdisciplinary delivery team across multiple workstreams
• Oversee project planning, estimation, and execution in technically complex and ambiguous settings
• Drive Agile and Scrum practices focused on delivering measurable business outcomes
• Implement rigorous risk management processes, proactively identifying and mitigating delivery risks
• Govern delivery across a broad stakeholder board, including C-level executives and government officials
• Support account growth, delivery strategy, and client satisfaction KPIs in partnership with account management teams
• Guide the architecture and integration of backend platforms, including microservices, event-driven systems, and API-led integrations
• Oversee enterprise integration, data architecture, and security for hybrid cloud and on-premises environments
• Lead AI/ML delivery initiatives, from use-case prioritization and PoC to production deployment and iterative improvement
• Make informed architectural decisions on modern AI technologies, including LLMs, RAG pipelines, vector stores, and prompt engineering
• Utilize AI tools in daily delivery management, such as AI coding assistants and automated planning solutions

Requirements

• At least 15 years of progressive IT experience, with a minimum of 8 years in senior delivery, program, or architecture leadership roles
• Demonstrated success delivering large-scale, enterprise-grade programs with multiple workstreams, 50+ FTEs, and multi-year timelines
• Expert-level leadership in Agile and Scrum, with a focus on outcomes and portfolio management across concurrent projects
• Strong skills in risk management, including proactive identification, quantification, and mitigation of delivery risks
• Advanced planning and estimation abilities in complex, ambiguous technical environments
• Experience governing delivery across senior stakeholder boards, including C-level and government representatives
• Proven track record supporting account growth, delivery strategy, and client satisfaction in collaboration with account management
• Deep expertise in backend platforms and services architecture, including microservices, event-driven systems, and API-led integration
• Familiarity with enterprise architecture frameworks such as TOGAF or equivalent
• Strong working knowledge of cloud platforms (Azure, AWS, GCP), including infrastructure as code, containers, CI/CD, and observability
• Experience managing complex hybrid environments that combine cloud, on-premises, multi-vendor, and legacy systems
• Proficiency in enterprise integration patterns, data architecture (data lakes, lakehouses, streaming), and enterprise-grade security
• Hands-on experience leading AI/ML delivery from ideation and use-case prioritization through PoC and production roll-out
• Technical literacy in modern AI architectures, including LLMs, RAG pipelines, embedding/vector stores, fine-tuning, and prompt engineering
• Working knowledge of cloud AI platforms such as Azure AI/OpenAI Service, AWS SageMaker, Vertex AI, and Databricks
• Experience managing interdisciplinary AI teams, including data engineers, ML engineers, data scientists, and business product owners
• Personal experience using AI tools in delivery management, such as AI coding assistants and AI-driven risk/planning tools
• Outstanding written and verbal English communication skills at a C1 business level, with executive-level presentation abilities
• High emotional intelligence and the ability to adapt communication style for different cultural and seniority contexts
• Proven people leadership skills, fostering team motivation, psychological safety, and high performance in multicultural teams

Nice to have

• Relevant certifications in cloud, AI, or delivery management

Benefits

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Five trust days per year (sick leave without a medical certificate)
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

• Discounts in local language schools, including offline courses for the Uzbek language

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Four trust days per year (sick leave without a medical certificate)
• Discounts for fitness clubs, dance schools and sports programs
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers
• Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)
• Housing support program: preferential mortgage access via Otbasy Bank partnership

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Discounts for fitness clubs and sports programs
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Comprehensive medical & family care package
• Four trust days per year for personal needs
• Discounts for fitness clubs
• Benefits package (hotels, restaurants, stores and services)