eClerx

Discussion

Senior Analyst

Open 24d

  • Analyze website performance and provide suggestions and strategy for improvements

  • Test New functionalities and features introduced on website, identify and report bugs:

  • Perform Business Acceptance Validation (BAV) testing in QA environment and Live testing in Production environment

    • Prepare test report with issue description and screenshots for User Acceptance Testing (UAT)

    • Submit JIRA tickets for high severity issues and track progress made on the ticket

    • Coordination with Dev/ IT teams to check if the issue is resolved

  • Will have to work on JIRA

  • Creating weekly reports, presentations and operation metrics on resource utilization, productivity etc.

    Excellent communication skills

  • Preferable to have experience in JIRA management

  • Should be internet savvy and able to navigate websites easily

  • Intermediate knowledge of MS Excel, PowerPoint, Omniture, SiteCatalyst

  • Should be proficient in Reporting and Analysis

Good logical aptitude and ability to research on its own

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