•Proposed designation
Senior Analyst
•Role type
Team driven
•Reporting to
Team Lead/Assistant Manager
•Geo to be supported
United States
•Work timings
4:30pm to 1am IST
KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. The business analyst will be responsible for managing various aspects of the Talent Acquisition (TA) Experienced hire recruitment (EHR) processes. The role holder will need strong communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.
Operational administrative duties to include:
•General candidate support for Talent Acquisition teams including travel assistance, event support, candidate expense reimbursement, and administrative support of our virtual events.
•Provide support for various recruiting related processes including job postings, candidate tracking, compliance review and offer processing.
•Generate HR/recruiting-related reports and provide data analysis as needed.
•Oversee the inquiry mailbox and accurately complete requests within agreed SLA
•Communicate with stakeholders(internal and external) and onshore team members/leadership team, throughout all processes
•Identify process improvement opportunities and collaborate with stakeholders to implement
•Ability to follow standard processes and identify and report any potential issues, understanding when to escalate
•Ensure all requirements are adhered to through compliance with all appropriate policies and procedures.
•When applicable create and update SOPs
Skills and Experience
•Effective communication, ability to articulate in both written and verbal communication to a variety of stakeholders (internal and external), including firm professionals, onshore team members and leadership, which will include senior managers, Directors and Partners
•Strong attention to detail and investigative nature to ensure all elements of the submission process have been accurately completed and all data collected is accurate
•Ability to think on your feet with excellent innovation and problem-solving skills. Analytical approach to work, good innovation and continuous improvement
•Ability to work on own initiative, prioritise own work, deliver to deadlines, train new colleagues and thrive under pressure
•Self-Motivated, adaptable and flexible, takes ownership of issues and sees them through to resolution
Mandatory technical & functional skills
•MS Office suite including Outlook and Advanced Excel
•IT literate, proven experience of working with multiple systems
•Proficient data Skills and business tools to create reports
Preferred technical & functional skills
•Experience of working in an operational environment
•Experience of effective relationship management
Has worked successfully in a target and data driven environment
Key behavioral attributes/requirements
•Collaborative, analytical, attention to detail, flexible, problem solver and organized
•Integrity, accountability, decision making and process improvement
•Driving quality results, resilience, customer focused
•Effective interpersonal skill and creative thinker
Educational qualifications
•Non-tech graduate - BA, B. Com, B.Ed or BE, BCA
Work experience
•4 -6 years of work experience in relevant domain
•Preferred exposure to international work setup