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Ally Financial Inc.

Open 65d

Senior Analyst Salesforce Product Owner

Posted Updated 7 views
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Summary

Owns the Salesforce product backlog, writes user stories, and makes tactical decisions to improve CRM features and customer experience.

You create, prioritize, and maintain the product backlog; write user stories; participate in sprint planning and reviews; make tactical product decisions; maintain documentation; communicate progress to stakeholders; measure performance; champion customer experience; and coordinate with UX, development, IT, and marketing.

Responsibilities

  • Create, prioritize, and maintain the product backlog
  • Write user stories defining functionality and requirements
  • Participate in sprint planning and reviews
  • Make tactical decisions about product features, priorities, and trade-offs
  • Maintain product documentation
  • Communicate product progress, updates, and changes to stakeholders
  • Measure product performance
  • Champion the customer experience

Requirements

  • 3+ years of experience
  • Bachelor's degree equivalent
  • Product ownership
  • Salesforce
  • CRM
  • Oral communication
  • Written communication
  • Prioritization
  • Multitasking
  • Attention to detail

Benefits

  • 20 paid time off days
  • 11 paid holidays
  • 8 hours of volunteer time off yearly
  • 401K retirement savings plan with matching and company contributions
  • Student loan pay downs
  • 529 educational savings assistance programs
  • Tuition reimbursement
  • Employee stock purchase plan
  • Financial learning center and financial coach access
  • Medical, dental and vision insurance
  • Life insurance
  • Short- and long-term disability insurance
  • Health Savings Account with employer contributions
  • Healthcare FSA
  • Critical illness insurance
  • Accident and hospital indemnity insurance
  • Well-being program
  • Adoption, surrogacy and fertility assistance
  • Paid parental and caregiver leave
  • Dependent Day Care FSA
  • Back-up child and adult/elder care days
  • Childcare discounts
  • Employee Assistance Program
  • Discounted Weight Watchers program
  • Employee discount programs
  • Travel allowances
  • Relocation assistance
  • Signing bonus
  • Equity

Skills

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See also

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