Senior Application Engineer / Application Engineer
About the Role
As a Senior Application Engineer / Application Engineer, you will provide technical expertise and application support, collaborating with customers and partners to deliver practical engineering solutions.
Responsibilities
Technical Solutions & Application Engineering
- Develop and propose technical solutions tailored to customer requirements to address operational challenges
- Conduct feasibility studies and application assessments to validate solution viability
- Provide technical consultation and ongoing support to customers and internal teams for effective solution deployment
- Deliver proof-of-concept demonstrations to secure project opportunities and build customer confidence
Product Development & Technical Support
- Perform product testing and troubleshoot technical issues to maintain product reliability
- Investigate technical problems and conduct root cause analysis to identify corrective actions
- Recommend and implement corrective and preventive measures to improve product performance
- Support warranty claims and product quality investigations to uphold customer satisfaction
- Provide technical feedback to manufacturers and principals to influence product improvements
Customer Engagement
- Deliver technical presentations and product demonstrations to educate and engage customers
- Support sales teams by providing technical materials and application expertise to enhance sales effectiveness
- Contribute to business growth by fostering strong customer relationships
Training & Knowledge Sharing
- Conduct product and system training sessions for customers and internal stakeholders to build technical competence
- Share technical knowledge and best practices across teams to enhance collective expertise
Requirements
Qualifications
- Minimum Diploma in Electrical Engineering, Electronics Engineering, Mechatronics Engineering, Automation Engineering, or related disciplines.
- Minimum 2 years of experience are preferred.
- Fresh graduates are welcomed.
Technical Skills Competencies
- Knowledge of industrial control systems, automation technologies, and circuit analysis to support solution design
- Understanding of PLC programming and industrial communication systems for system integration
- Experience in system integration, troubleshooting and testing.
- Ability to interpret technical specifications and customer requirements to develop effective solutions
- Programming knowledge in IEC61131 standards (LD, ST, FB, SFC) to enhance automation programming capabilities
- Technical presentation and customer engagement skills to effectively communicate solutions
Soft Skills Competencies
- Self-motivated and results-oriented.
- Innovative, creative, and proactive.
- Strong teamwork and collaboration skills.
- Excellent communication and interpersonal skills.
- Customer-focused mindset with strong business acumen.
- Ability to work under pressure and manage multiple priorities.
- Strong analytical and problem-solving abilities to resolve technical challenges