Senior Application Support Engineer (Apache Tomcat, NginX, Weblogic)

Key Responsibilities

• Diagnose issue related to application and properly communicate & deliver solutions to external clients within the product delivery scope.

• Provide support and identify all issues and prepare appropriate documentation all issues and solutions & share between software & business team.

• Communicate & work closely within inter department example software team & business team & infrastructure team.

• Preparing maintenance plans & upgrading schedule for supporting applications.

• Prepare and maintain reports for every product.

• Supervise all alerts related to application and system procedures and provide services proactively.

Good to have

• Minimum 5 years’ experience as technical or application support lvl 2.

• Understanding software / patch delivery base on web application flow and process.

• Experience in software delivery process flow will be added value (on prem / cloud).

• Experience and knowledge in e commerce software & business flow will be added value.

• Good soft skills as the job scope require communicate with multiple department & external clients.

• Possess self-initiative and able to work independently and collaborative with people at various levels.

• Willing to travel on overseas assignments, travel to data center, client office, shift standby (rotate) & standby for patching activities.

• Understand Apache HTTP Server or Nginx Web Application

• Understand Tomcat Application.

• Basic skill in Windows Server and Linux command.

• Understand SQL script.

• Good written and verbal communication in English

• Workplace in Centra Jakarta (Nearby St. Sudirman)

What can you expect from us?

• Traffic jam frustration - Start your work at 9.00am

• Hybrid working

• Quarterly employee engagement activities

• Medical insurance & outpatient (cover spouse and children)

• Value for career growth? Get trained and certified

• KPI Bonus