Senior Architect – Adobe CDP & Data

Lead the charge in customer experience transformation as a Senior Architect focused on Adobe CDP for a leading Utility in Canada. This 40-hour per week role emphasizes strategic journey mapping and data compliance. In this pivotal position, you will manage the architectural design and implementation of Adobe Real-Time CDP, ensuring alignment with stakeholder requirements and privacy regulations. Your expertise will drive the creation of unified customer profiles essential for effective data activation and customer interaction. Key Responsibilities: • Lead stakeholder workshops for journey mapping • Define data governance and compliance strategies • Design integrated customer profiles and audience segments • Mentor cross-functional teams on Adobe CDP best practices • Provide architectural oversight for data ingestion processes Requirements: • 7–10 years in Customer Data Architecture • Minimum 3 years with Adobe Real-Time CDP • Experience in large-scale profile deployment • Understanding of identity resolution and data modeling • Regulated industry experience is a plus Bring your architectural vision to life and enhance customer journeys in a forward-thinking utility environment.