Senior Architect (IT Principal), Enterprise Architecture - Contact Center & Service Transformation

Senior Architect, Enterprise Architecture - Enterprise Servicing Career Architecture Title: IT Principal Architect, Enterprise Architecture Position Summary The Senior Architect, Enterprise Servicing shapes the enterprise architecture for an end-to-end member/patient servicing experience across digital self-service, contact center/voice, and supporting operational workflows. This role defines horizontal servicing capabilities, aligns line-of-business initiatives to the target state, and drives …