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Coupang

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Senior Area Manager

Open 48d posting dated 3 weeks ago

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

At Coupang Logistics Services (CLS), we are revolutionizing the end-to-end delivery experience and setting new standards for e-commerce fulfillment. As a Senior Manager, Area Management, you will join our fast-paced logistics network to lead, optimize, and scale day-to-day operations across your designated region. You will bridge the gap between high-level supply chain strategy and frontline execution, driving process excellence, safety, and efficiency. If you are a collaborative leader who thrives on turning complex operational data into actionable solutions, CLS is where you can make a massive impact on customers every day.

What You Will Do

  • Lead and Scale Regional Operations: Oversee day-to-day fulfillment and logistics operations across your designated area, ensuring strict adherence to safety standards, delivery timelines, and Coupang’s customer-centric quality benchmarks.
  • Drive Continuous Process Improvement: Identify operational bottlenecks and implement methodologies to optimize workflow efficiency, reduce cycle times, and minimize variable costs across the network. Analyze complex supply chain data and key performance indicators (KPIs) to forecast operational capacity, mitigate risks, and present actionable insights to executive leadership.
  • Manage Complex Cross-Functional Projects: Champion high-impact logistics initiatives by aligning and influencing diverse stakeholders, including frontline team leaders, procurement, technology, and corporate strategy partners.

Basic Qualifications

  • Bachelor’s degree in Supply Chain Management, Logistics, Operations Management, Business Administration, Industrial Engineering, or a related field (equivalent practical experience also welcomed).
  • 8+ years of experience in logistics operations, supply chain management, warehousing, or fulfillment network management.
  • Excellent communication and storytelling skills—the ability to translate complex operational data into compelling narratives for executive stakeholders.

Preferred Qualifications

  • Experience working and collaborating with diverse, high-performing teams in a rapidly growing or hyper-growth environment.
  • Strong analytical skills with the ability to dive deep into fulfillment data, extract insights, and deploy scalable solutions.
  • Experience managing complex logistics projects while leading and influencing various stakeholders, from frontline associates to corporate leadership.
  • Demonstrated commitment to operational excellence, workplace safety, and exceptional leadership.
  • Proven ability to mentor, coach, and develop both junior supervisors and senior operations leaders.

Recruitment Process and Others

Recruitment Process

  • Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
  • The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
  • Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

  • This job posting may be closed prior to the stated end date for application if all openings are filled.
  • Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
  • Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

  • Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: ​

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What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • LinkedIn Profile optional
  • Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent. choose one
  • 1. What is your nationality? choose one
  • 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/). choose one
  • 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied. choose one
  • 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fitment for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process. choose one
  • 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent. choose one
  • 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues. choose one
  • 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group; choose one
  • - Name of Relative(s) / 親屬姓名: optional
  • - Relationship / 關係: optional
  • - Working Org / Team / 任職組織/團隊: optional
  • You have the right to inquire/access, request a copy, supplement/correct, delete, suspend the collection, processing, or use and suspend the transfer of your personal information that Coupang holds. Exercising certain rights, such as deletion of personal information, may result in the restriction of the hiring process. If you wish to exercise any of these choices, please contact our privacy representative at [candidatedataremove@coupang.com]. choose one
  • Document Policy choose one

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