SENIOR ASSISTANT MANAGER / ASSISTANT MANAGER

CONTRACT JOBS!

- SENIOR ASSISTANT MANAGER / ASSISTANT MANAGER

SINGAPOREANS/PRs ONLY

Remuneration Package

SGD$4800.00–SGD$5800.00 per month

Contractual Period

1.5 Year Subject to Extension

LOCATION

Jurong

ABOUT THE ROLE

This role manages key administrative processes, including onboarding, transfers, exemptions, and program changes, while ensuring accurate records and efficient operations.

KEY RESPONSIBILITIES

• Manage end-to-end matriculation processes for graduate programmes, including scheduling, deferred admission, communication materials, system set-up, student record transfer and coordination of student digital ID provisioning.
• Review and resolve discrepancies in graduate student records or matriculation status, working closely with the Admissions Office, Schools and relevant stakeholders to support timely registration and accurate enrolment confirmation.
• Oversee undergraduate credit transfer and course exemption processes, including application systems and windows, policy guidance to Schools, case review, and coordination with support staff on approved record updates.
• Manage the undergraduate change of programme exercise, including timelines, application processes, communications, system parameters, case follow-up and coordination of updates to programme and candidature records.
• Review appeal and exception cases, prepare case write-ups, coordinate the necessary approvals, and prepare statistics or information required for reporting and decision-making.
• Support Student Management System development and enhancement work, process improvements and department/University-level projects as assigned, including reviewing business specifications, preparing test scenarios, assisting with system testing and coordinating with stakeholders where required.

• JOB REQUIREMENTS

• Bachelor’s degree in any discipline.
• At least 3 to 5 years’ experience in academic services, student services or related administrative functions, preferably in tertiary education.
• Good organisational skills and attention to detail in maintaining accurate records and information.
• Good stakeholder management and interpersonal skills to engage Schools, internal teams and relevant stakeholders.
• Good written and verbal communication skills, with the ability to explain operational or policy requirements clearly.
• Customer-oriented mindset, with a commitment to responsive and high-quality service.
• Proficient in Microsoft Office applications; exposure to academic systems, student management systems, curriculum administration or data/reporting tools such as Denodo is an advantage.

Interested applicants, please email detailed to-

SERVICECONNECTIONS HR CONSULTANCY PTE LTD

Email resume to servcon@singnet.com.sg/recruit@serviceconnections.com.sg.

Please call at 6333 0052 for more details.

Mondays to Fridays

9.00am - 5.00pm

111 North Bridge Road #07-30 Peninsula Plaza Singapore 179098
www.serviceconnections.com.sg

License no: 09C4937 / R11022931