Senior Associate - Business Analyst cum UAT (Insurance Core System)

About the Role

Support the execution and implementation of the new systems, system enhancements for Insurance business services.

• Participate in discussions with the business / program managers on understanding the scope of work, rules and procedures required to prepare functional specification document (FSD) detailing the solution for the given business needs.

• Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.

• Offers fact based and innovative solutions as part of process improvement to solve pain points focusing on simplification.

• Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project

• Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.

• Execute Test scripts, monitor and record test results against the business expectation according to the test objectives.

• Review and signoff Solution documents, User Acceptance Test (UAT) plan and scenarios prepared by the business / program management teams within the stipulated timelines.

• Work closely with business and technology stakeholders to resolve UAT defects.

• Provide UAT clearance report after ensuring that all functionalities have been tested, defects have been identified and documented, impacts been assessed, and resolutions provided.

• Prepare end user training guide and train the trainer prior to implementation

• Perform post implementation verification and follow up production issue and its fixing (if any) prior to project closure.

• Performs other responsibilities and duties periodically assigned by supervisor in order to meet business requirements.
  

Requirements

• Degree Holder in Business IT, Computer Science or a related discipline.

• Minimum 1-2 years of experience in requirement gathering and 3 years of experience in testing.

• Candidates with QA or Testing experience only are welcomed to apply.

• Candidates with 1 to 2 years working experience in life insurance operations and business analysis, and with knowledge in both operation and system areas are preferred.

• Meticulous and able to manage priorities to meet deadlines.

• Good verbal and written communication skills and good interpersonal skills.

• Positive attitude, determination to succeed, willingness to share and learn.

• Ability to work under pressure with minimal guidance and is a team player.