Senior Associate (Business Liaison Officer)
Summary
Coordinates patient admissions, financial counselling, and billing for a Singapore hospital, ensuring smooth processes and Medisave/Medifund support.
We are seeking a motivated and driven individual to join our Finance team supporting the Business Office. Your efforts will directly contribute to creating a welcoming and supportive environment for our patients and their families, making a meaningful difference in their hospital experience.
Key Responsibilities
- Coordinate timely and seamless patient admissions and transfers into our hospitals
- Provide financial counselling and admission briefings to patients and families
- Ensure patients have adequate deposits and/or Medisave coverage, and assist patients in applying for Medifund where necessary
- Handle admission and billing enquiries, as well as the collection of payments
- Support new service rollouts and process improvements
Job Requirements
- Diploma holder or GCE N / O / A / NITEC / Higher NITEC with 4 years of working experience
- Strong interpersonal and communication skills
- A collaborative team player
- Self-motivated, resourceful and able to multitask
- Comfortable working with numbers, details, and reporting duties
- Able to work independently with minimal supervision
- Passion for customer service and serving patients
- Proficient in intermediate Excel skills
- This position requires working half a Saturday on a rotational basis