Senior Associate, Digital Transformation Specialist (Operations COEs), Group Ops Capability Centre (GOCC), Group COO

- Automate RCSA KRI content - Convert SOPs into reusable AI agent skills - Coordinate SOP content integration with knowledge bases - Develop and maintain ontology taxonomy metadata - Execute SOP cleanup and migration - Maintain SOP content quality and version controls - Maintain accurate up to date operational knowledge assets - Map knowledge graph relationships between SOPs controls and processes - Onboard publish tag version and maintain SOPs in SOP platform - Perform control validation and control mappings - Prepare documentation user guides and training materials - Provide operational support for SOP platform and knowledge management - Restructure SOPs into standardized formats - Test AI agent outputs against SOP logic - Validate AI indexing and knowledge quality