Senior Associate Operational Risk Manager Consumer Banking Group

You will manage the consumer bank's operational-risk governance and controls framework. You will coordinate audits and regulatory inspections, assess risks and controls, monitor key risk indicators, support outsourcing and product reviews, manage business-continuity activities, and report risk events and trends.

Responsibilities

• Enhance the risk-governance framework and facilitate governance forums
• Develop operational-risk policies, standards, and guidelines
• Identify and highlight deviations from operational-risk policies
• Coordinate audit and regulatory inspections
• Analyse and report operational-risk events, loss trends, and root causes
• Review risk-mitigation measures and plans
• Monitor Key Risk Indicators and address emerging risks
• Define and implement the Risk and Control Self-Assessment program
• Assess risks and internal controls
• Facilitate outsourcing risk reviews and service-provider assessments
• Facilitate product and process risk reviews
• Identify legal and compliance risks and facilitate risk acceptance
• Establish a risk-based audit approach and track audit issues
• Implement business-continuity policies and report disruptions
• Support regulatory inspections

Requirements

• 4–8 years of banking experience in operational risk management and business risk controls
• Stakeholder management
• Country regulations in consumer and retail banking
• Digital lending
• Basic AI use
• Key Risk Indicators
• Data analysis
• Business continuity management