Senior Associate - Warehouse (Shipping & Transportation Supervisor)
Posted
Lotte Global Logistics North America Senior Associate - Warehouse (Shipping & Transportation Supervisor)
Description
Senior Associate - Shipping & Transportation Supervisor
Location: Euless, TX (On-site)
Job Type: Full-Time
About LOTTE Group: Founded originally in 1967 as a food business in South Korea, Lotte has expanded their business into retail, tourism, services, chemicals and construction to build a diversified and successful business portfolio. Additionally, Lotte is actively engaged in businesses in Asia, Europe and North America and is expanding its operations throughout the Americas and in emerging economies.
About LOTTE Global Logistics: Since 1996, LGL has expanded continually into a comprehensive logistics company by accumulating operational know-how on land, sea and in the air. Today, we operate logistics networks throughout the world. We utilize superior IT services to provide wide-ranging customized logistics services, such as courier, land transportation, 3PL, harbor logistics and international logistics. LGL is launching a major North America Logistics Expansion that includes Truck Brokerage, Intermodal, Warehousing, Drayage, Freight Forwarding and Rail Carload Services. (www.lglna.com)
The Role
LGLNA is seeking a highly skilled and engaging Shipping & Transportation Supervisor to support our rapidly expanding organization. In this role, you will manage carriers, escorts, freight cost and on-time delivery for shipments out of our DFW (Euless) warehouse. You will be a critical part of the success and progress of LGLNA as we execute our North American Expansion Plan. The right candidate will thrive in a fast-paced environment, enjoying collaboration with all team members to drive operational excellence and strategic growth.
Key Responsibilities:
- Truck and escort sourcing (daily): confirm delivery destinations, book trucks and escort vendors, coordinate schedules, and keep dispatch sheets (Google Sheets) current with cost confirmed.
- Status tracking (daily): monitor truck, escort and shuttle status, security (secure) and issues, and update the shipment status sheets.
- Destination warehouse appointments (daily): arrange and confirm delivery appointments with destination warehouses.
- International shipments (daily): track international transport and customs progress and prepare the daily international logistics report for the customer.
- Carrier and escort performance (monthly/ongoing): evaluate carrier and escort performance, monitor delivery quality, handle incidents and claims, and maintain the Transport SOP.
- Freight cost management (monthly/ongoing): analyze freight cost, manage the transportation budget, review carrier rates and manage escort costs.
- Delivery service (daily): send delivery notifications, respond to delays to minimize detention, analyze delivery delay/failure, and track customer delivery KPIs; track detention and waiting-time charges as they occur.
- POD and systems (daily): obtain and forward POD, enter data in GLMS, and update Smartsheet.
- Support warehouse operations, stock transfer requests, customer requests and improvement projects.
- Perform other related duties and ad-hoc projects as assigned by leadership.
Required Qualifications:
- Bachelor’s degree in Business, Logistics, Transportation or a related field, or equivalent practical experience.
- Minimum of 3 years of proven experience in transportation, freight brokerage or logistics operations, including carrier/vendor management.
- Strong proficiency in MS Excel, Google Sheets, GLMS or similar TMS/logistics systems, and Smartsheet; strong negotiation and communication skills.
- Knowledge of FMCSA/DOT, BOL/POD and carrier compliance requirements.
Preferred Qualifications:
- Bilingual in English and Korean is preferred.
Physical Demands & Work Environment
- Ability to sit, stand, and walk for extended periods in an office and warehouse environment.
- Must be able to lift up to 15 pounds at times.
- Ability to access and safely navigate each department and operational site.
- Schedule flexibility: Standard hours are [e.g., Mon–Fri, 9:00 AM–6:00 PM]; however, the role may require extended hours (up to approximately 11:00 PM) to oversee late truck departures and shipment confirmation, as well as occasional weekend coverage based on business needs.
Benefits
- Medical, Dental, and Vision Insurance
- Life and AD&D Insurance
- 401(k) Retirement Plan
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
Employment Conditions & Equal Opportunity
Job Offers are contingent upon the successful completion of all required pre-employment screenings, which may include but are not limited to background checks, drug/alcohol testing, and fit-for-duty testing.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
LGLNA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.