Senior Backend Engineer — AI-Driven Customer Ops Platform
Summary
iwoca is hiring a Senior Software Engineer in London for its AI-driven Customer Operations Platform. The role owns end-to-end back-end projects, designs scalable services, and builds integrations with CRM, telephony, and workflow tools, using AI to automate tasks and improve operational communications.
iwoca is seeking a Senior Software Engineer for the Customer Operations Platform in London. You will own end-to-end projects, design scalable back-end services, and build integrations across CRM, telephony, and workflow tools while aligning with Operations teams.
You will leverage AI to automate tasks, improve processes, and enhance reliability of communications, working closely with cross-functional partners and taking responsibility from design through production.