Senior Backend Engineer — AI-Driven Customer Ops Platform
Summary
The Senior Backend Engineer will design and build scalable services and integrations for a customer operations platform, leveraging AI to automate workflows and improve communication reliability.
iwoca is seeking a Senior Software Engineer for the Customer Operations Platform in London. You will own end-to-end projects, design scalable back-end services, and build integrations across CRM, telephony, and workflow tools while aligning with Operations teams.
You will leverage AI to automate tasks, improve processes, and enhance reliability of communications, working closely with cross-functional partners and taking responsibility from design through production.