Senior Backend Engineer - AI-Driven Routing & Support

Summary

Senior Backend Engineer at Airbnb building AI-driven routing and support systems to optimize customer experience and backend workflows.

Airbnb is seeking a Senior Backend Engineer to join their Ambassador Routing & Channels (ARC) team. In this role, you will lead engineering efforts in developing intelligent routing and support systems that enhance customer experience. You will be responsible for optimizing backend systems, ensuring high availability, and collaborating with cross-functional teams.

This remote eligible position requires 6+ years of experience in software development and expertise in workflow optimization. A Bachelor’s or advanced degree in Computer Science is preferred.

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Airbnb

6 days ago

Senior Machine Learning Engineer, Customer Support Engineering

Open 51d RemoteNorth AmericaSenior H-1B sponsor history

Build and deploy cutting-edge AI systems to power Airbnb’s customer support, including LLM fine-tuning, agentic architectures, and retrieval-augmented generation for scalable, personalized help.

agentic-aiaiautogenautomationlanggraph +7 skills

196 000 – 227 000 $

Airbnb

last week

Software Engineer, Community Support Engineering

Open 9d On-siteNorth America H-1B sponsor history

Build and maintain backend systems that route customer-support requests to the right agents using AI-driven workflows and prompt engineering, ensuring fast, high-quality service for Airbnb guests and hosts.

agileaidata-sciencellmprompt-engineering +1 skills

162 000 – 186 000 $

Airbnb

2 weeks ago

Senior Android Engineer – Client Data & Networking

North AmericaSenior H-1B sponsor history

Senior Android engineer building client-side networking and data features for Airbnb’s home-rental platform to improve user experience and community engagement.

Lyft

4 days ago

Senior Backend Engineer, AI & APIs Orchestration

North AmericaSenior

Senior Backend Engineer building infrastructure to connect Lyft to AI ecosystems and architect APIs for third-party agents and multimodal interfaces, working with Python/Go and cloud/database technologies.

aiapiclouddata-sciencepython

Airbnb

2 weeks ago

Senior Staff Software Engineer, Marketing Technology

Open 10d RemoteNorth AmericaStaff H-1B sponsor history

Build and lead the AI-driven marketing platform that powers Airbnb’s campaigns across email, push, SMS, and ad channels, serving millions of users daily.

agentic-aiaigoogle-adsgraphqljava +6 skills

248 000 – 310 000 $

Electric AI

2 weeks ago

Senior Backend Engineer - Remote, AI-Powered Scale

RemoteNorth AmericaSenior H-1B sponsor history

Senior Backend Engineer at Electric AI to design and implement scalable SaaS solutions using Python and AWS, with a focus on AI-powered features.

aiawspythonsaas