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Senior Backend Engineer: AI Routing & Support (Remote)

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Work format: Remote
Location: San Francisco, United States
Region: North America
Grade: Senior
Experience: 6+ yrs
Category: Backend
Country
Relocation: Not supported
Company: Product
Size: 51-200

whatjobs Posted Jul 30, 2026

Summary

Senior backend engineer building AI-driven routing and support systems to optimize customer service experiences, using distributed systems and routing algorithms.

United States Digital Space LLC is looking for an experienced individual to join their Ambassador Routing & Channels team. Your mission will be to enhance customer support by leading engineering initiatives that optimize routing systems and improve service experiences.

The role requires 6+ years of software development experience, collaboration across teams, and a background in computer science. The position is remote-eligible within registered states.

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