Senior Backend Engineer, Care Automation & AI
Summary
A senior backend engineer role at Toast focused on designing, building, and owning backend services and integrations that power Customer Care automation workflows. Day-to-day work spans Salesforce, billing systems, identity verification, and AI-enabled case management, partnering with Salesforce developers, operations, and AI engineers.
Toast is seeking a Senior Software Engineer for Care Automation to design, build, and own backend services and integrations powering Customer Care workflows. You will work across Salesforce, billing systems, identity verification, and AI-enabled case management with tight collaboration to deliver reliable automation.
You will partner with Salesforce developers, operations stakeholders, and AI engineers to translate complex processes into scalable solutions, contributing to a culture of
